Frequently Asked Questions
Find the answers you need to get started using dCloud.
Event Scheduling
Back to top
Can I schedule dCloud events on behalf of someone else?
Yes. To schedule an event for another Cisco employee or a partner, complete the Event Details form entering that person’s name in the 'Assigned To' field as seen on Schedule Event Sessions.
Back to top
Can I share the dCloud sessions I scheduled for the event?
You can share the sessions with anyone who has Cisco.com credentials. Users with no Cisco.com credentials can register for an account, activate the account, and immediately use the account user ID and password to log in to Cisco dCloud.
Back to top
Can I use a different Cisco dCloud data center if the one I requested does not have capacity?
You can use any one or more of the Cisco dCloud data centers for your sessions. If capacity is not available to run all sessions in one data center at the requested time, Cisco dCloud Support will schedule the total number of sessions at the requested time but spread across multiple data centers.
Back to top
How do I plan for and manage dCloud sessions for an event?
Read Hosting dCloud Events to plan, prepare for, and manage sessions for an event. The article includes best practices, limitations, and restrictions for managing the event sessions. Schedule Event Sessions provides steps for submitting your request for sessions for an event. Manage Event Sessions provides steps for managing the details of an event after it is scheduled.
Back to top
How do I schedule dCloud sessions for an event?
Schedule Event Sessions provides steps for scheduling an event comprised of multiple dCloud sessions.
Back to top
How many days in advance should I request dCloud sessions for an event?
Back to top
Is Event Scheduling available to all Cisco dCloud users?
Back to top
What is dCloud Event Scheduling?
Back to top
Why can’t I schedule more than 5 dCloud sessions on my own?
Back to top