We highly recommend you use Meraki endpoints and routers.

While some legacy routers are in use, many are on Cisco End-of-Sale and End-of-Support lists. Therefore, Cisco dCloud Support will be limited for legacy router models.

Recommendation: Get a Meraki MX Router for dCloud Use.

References: Explore & Learn

• Troubleshoot Meraki Issues
• Upstream Firewall Rules for Meraki MX
• Cisco Meraki Developer Documentation
• Meraki Support - Browse Product Documentation

For Legacy routers still in use:

You can register a non-supported router using the Cisco dCloud Router Wizard: Select an supported router model, and enter the serial number (SN) of your router. You will need to manually edit the downloaded configuration to make the router work on Cisco dCloud.

The Cisco dCloud team does not provide support for configuring or troubleshooting non-supported routers.

Also see Supported Routers and Endpoints.

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Meraki is recommended

Attention: Most legacy routers are on the Cisco End-of-Sale and End-of-Support list. Therefore, Cisco dCloud Support will be limited for legacy router models.

We recommend and support the following Meraki MX Endpoints, Cisco router models, and configurations tested and approved by the Cisco dCloud Team for use with dCloud content.

To set up your router for dCloud use, connect the router to the Internet and add it to dCloud. Meraki MX devices have zero touch configuration; however, legacy routers require configuration using customized configuration files that you download from dCloud.

Note: The following does not apply to Meraki devices, because configuration is zero-touch when connected to a DHCP-enabled network: There are three recommended methods to configure your router using the auto-generated router configuration file: Internet, TFTP, and Console. 

For Meraki MX appliances: Add the device for dCloud use only once for each Meraki MX. The Meraki MX configuration will be dynamically added and removed at session start and session end, respectively. The Meraki MX will connect automatically to any session to which you add it.

Table 1.    Supported Meraki MX Endpoints

Note: Legacy routers used with Cisco dCloud must support Cisco® Easy VPN to allow a dCloud session to connect to it automatically. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.

Explore & Learn

To learn more about how Meraki enhances Cisco solutions, see:

• How Routers work with Cisco dCoud
• Get a Meraki MX Router for dCloud Use
• Routers and Endpoints for dCloud Solutions
• Supported Routers and Endpoints
• Supported and Recommended Routers

Review our Configure Your Router for dCloud Use help page for details.

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Meraki routers and endpoints are highly recommended. While some Legacy Routers are still in use at this time, many Legacy Routers have reached end-of-life (EOL) status.

To set up your router for dCloud use, connect the router to the Internet and add it to dCloud. Meraki MX devices have zero touch configuration.

Meraki MX

For Meraki MX appliances: Add the device for dCloud use only once for each appliance. The Meraki MX configuration will be dynamically added and removed at session start and session end.

Note: The Meraki MX will connect automatically to any session to which you add it.

To learn more about how Meraki enhances Cisco solutions, see How Routers work with Cisco dCoud and  Get a Meraki MX Router for dCloud Use.

We recommend and support the following Meraki MX Endpoints, Cisco router models, and configurations tested and approved by the Cisco dCloud Team for use with dCloud content.

Table 1.    Supported Meraki MX Endpoints

 References: 

• Get a Meraki MX Router for dCloud Use
• Supported Routers and Endpoints
• How Routers work with dCloud
• Recommended Endpoints: IP Phones, TelePresence Units, & Access Points
• Meraki Firewall Rules
• Meraki product documentation

Legacy Routers

Legacy routers used with Cisco dCloud must support Cisco® Easy VPN to allow a dCloud session to connect to it automatically. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.

Note: Legacy routers require configuration using customized configuration files that you download from dCloud.

 References: 

• Cisco IOS Versions
• Router and Endpoint Recommendations
• Unsupported Routers
• Endpoint Use by dCloud Content
• Get a Router or Endpoint
• Wireless Regulatory Domain and Approval
• Split DNS Feature

Cisco IOS Versions

A newer Cisco IOS version may be available for your device. If you encounter problems using a newer Cisco IOS version, contact Cisco dCloud Support.

Routers used with Cisco dCloud must support Cisco® Easy VPN. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.

Unsupported Routers

The Cisco dCloud team does not provide support for configuring or troubleshooting unsupported routers.

You can register an unsupported router using the Cisco dCloud Router Wizard: Select a supported router model, and enter the serial number (SN) of your router. You will need to download the generated configuration file and then manually edit it to make the router work on Cisco dCloud.

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No.

Note: Legacy routers used with Cisco dCloud must support Cisco® Easy VPN to allow a dCloud session to connect to it automatically. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.

Please review Supported Routers and Endpoints for details on recommended routers, resources, and support.

Attention: Cisco highly recommends you use Meraki endpoints and routers.

While some legacy routers are in use, many are on Cisco End-of-Sale and End-of-Support lists. Therefore, Cisco dCloud Support will be limited for legacy router models.

We recommend and support the following Meraki MX Endpoints, Cisco router models, and configurations tested and approved by the Cisco dCloud Team for use with dCloud content.

To set up your router for dCloud use, connect the router to the Internet and add it to dCloud. Meraki MX devices have zero touch configuration; however, legacy routers require configuration using customized configuration files that you download from dCloud.

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It depends on the content you want to use.

Considerations:

• A router is required for content that uses IP Phones or a device that does not support a Cisco AnyConnect VPN connection. 
• A router is not required to use the dCloud Remote Desktop client. 
• Content documentation states whether the use of a router is required or optional.

For the best user experience, we recommend a router for content that uses multiple endpoints, voice, and video. You can also use a combination of a router and devices with Cisco AnyConnect. 

Meraki routers and endpoints are recommended, though some legacy routers are still in use. Contact dCloud Support with questions or contact your dCloud Technical Lead.

References

• Supported Routers and Endpoints
• Cisco+ Secure Connect - Remote Access
• How Routers work with dCloud
• Recommended Endpoints: IP Phones, TelePresence Units, & Access Points

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The ports you use on your router depends on the router model that you have. Please review the following for more information:

References

• Troubleshoot Meraki MX Issues
• Supported Routers
• Meraki Firewall Rules

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After you configure a router for Cisco dCloud, you do not need to perform additional actions to start the IPSec VPN tunnel. The IPSec VPN connection is automatically initiated when you do either of the following:

• Connect a Cisco IP phone or VXC device to the router's switch ports.
• Connect your laptop to the router (wired or wireless connection) and initiate traffic to the session's virtual machines.

The VPN connection starts when the session has an active status and ends when the session ends.

Attention

Meraki routers are recommended, with some legacy routers still in use. Many legacy routers are in their end-of-life-cycle. Get a Meraki MX Router for dCloud Use.

Note: Endpoint routers must support Cisco® Easy VPN to automatically initiate the IPSec VPN tunnel. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.

Learn more about Meraki Routers and Endpoints

• Meraki Auto VPN - Configuration and Troubleshooting
• Upstream Firewall Rules for Cloud Connectivity
• Cisco+ Secure Connect - Remote Access
• Meraki Product Documentation

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If the AP is configured to operate in autonomous mode, the password for the two wireless SSIDs is adgjmptw. If the AP is configured for lightweight AP protocol mode, please refer to the content documentation.

Note: When a Meraki device is part of a running session, this information is listed in the "Info" section of the demo session.

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In most cases, there should be a physical label stuck to the router that contains the serial number of your router. If this is not available, refer to the Identify Serial Port help page.

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Yes. Refer to the Share a Router help page for details.  

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